DMV TIREDEPOT OPERATIONS
CHOOSE YOUR WORKSPACE

What are you working on today?

Employees get a focused daily workspace, operations management gets the complete business system, and approved partners get a separate read-only proposal view.

Prototype access codes protect the interface only. Production use requires real user accounts, server authentication, permissions, and audit logs.

EMPLOYEE ACCESS

Enter the employee portal

Select your demo identity and enter the assigned access code.

Demo codes are shown for the selected workspace.

DMV TIREEMPLOYEE PORTAL
Team MemberShift not started
DAILY OPERATIONS

Good work starts
with a clear shift.

Review the shop status, complete assigned tasks, and escalate anything that needs a manager.

SHIFT CONTROL Not clocked into portal

This is an operations log, not the official payroll timeclock.

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0Low-stock items
0Records saved today
0Open escalations
GUIDED SHIFT

Start with step 1

The portal will guide you from opening through cash-out and closing.

0%complete
WORKSPACE

Quick actions

Friday, June 5
QUICK FORMS

Common shop work

SHIFT HANDOFF

Notes for the next team

Saved locally for this shop browser.
SALES & CHECKOUT

DMV Tire POS

Build an itemized quote, confirm authorization, complete payment, update inventory, and issue a receipt.

ACTIVE EMPLOYEE Team Member New transaction
Demo payment system.Never type or store complete card numbers, bank details, SSNs, or sensitive customer data here. Production checkout requires a PCI-compliant payment terminal/provider.
CUSTOMER & VEHICLE

Sale information

PRODUCT CATALOG
TODAY'S ACTIVITY

Recent POS transactions

TransactionCustomerEmployeeTypeTotalStatus
STOCK CONTROL

Daily inventory

Manage shop supplies and the proposed Hankook/Laufenn tire catalog.

ItemCategoryOn handReorder atUnitStatus
MOBILE SERVICE CONTROL

Roadside operations

Dispatch, scene safety, customer authorization, tire service, payment, and vehicle release in one workflow.

READYService vehicle & equipment

Daily inspection and stocked-equipment verification are required before dispatch.

FIRSTProtect the scene

Position safely, use warning devices and PPE, and do not work where traffic or conditions cannot be controlled.

CONTROLDocument every service

Record authorization, vehicle, tire, DOT/TIN, work performed, torque, pressure, payment, photos, and release.

DISPATCH PLAYBOOK

Roadside service sequence

01Intake

Confirm caller, exact location, vehicle, concern, tire size, safety status, payment expectations, and estimated arrival.

02Scene assessment

Park safely, make the vehicle visible, establish an escape path, assess traffic/weather/grade, and stop if unsafe.

03Authorize

Explain price, service limits, product, travel fee, disposal, payment, and obtain approval before work.

04Perform & inspect

Use trained procedures, correct support, fitment, pressure, torque, TPMS, leak checks, and final inspection.

05Close ticket

Collect approved payment, issue receipt, explain limitations and follow-up, photograph result, and record release.

06Restock & report

Update inventory, charge equipment, report defects/incidents, clean the vehicle, and prepare for the next call.

TOP-TIER SHOP READINESS

Equipment & maintenance

Keep tire changers, balancers, lifts, compressors, torque tools, TPMS tools, jacks, and roadside equipment inspected and serviceable.

AssetAreaLast serviceNext dueStatusAction
EMPLOYEE SUPPORT

DMV Ops AI Coach

Ask for the correct procedure, form, escalation path, customer explanation, inventory step, or training reminder.

Offline demo · human review required
SHOP PLAYBOOK

Employee procedures

Fast access to the instructions used during a shift.

OPERATIONS PORTAL
DM Eyuel BirhanuBusiness Expansion & Partnership Manager
DMV TIRE DEPOT × HANKOOK

Run the shop.
Keep every detail.

One operational home for customer care, tire warranties, employee records, safety, and daily procedures.

TODAY'S WORKSPACE

Quick actions

Friday, June 5
WORK IN PROGRESS

Recent drafts

No drafts yet

Forms you save will appear here for quick access.

COMPLIANCE PULSE

Operational readiness

66resources
Core library ready

Review policy templates with your attorney and insurance provider before adoption.

STANDARDIZED DOCUMENTS

Forms library

Complete, save, print, or send any operational record.

CURRENT GOVERNMENT FORMS Use official forms, not recreated copies

I-9 and tax forms change. Download the current editions directly from the issuing agency.

PL

Monthly P&L & Management Review

Reconcile revenue, gross profit, expenses, cash, inventory, channel performance, and corrective actions.

Administration
SA

Sales Transaction Audit

Sample and verify quotes, authorization, installation, payment, tire registration, and record completion.

Administration
MA

Marketing Material & Brand Approval

Route creative, product facts, pricing, offers, trademarks, AI content, and partner claims before publication.

Administration
FR

Grant & Funding Readiness Checklist

Screen opportunities, prevent unsupported eligibility claims, and assemble a lender or grant application file.

Administration
WP

Wholesale Partner Onboarding & Letter of Intent

Qualify an independent shop, document proposed demand, and record the conditions required before it is represented as a network participant.

Administration
WO

Wholesale Tire Order & Allocation

Control partner orders, product allocation, payment, delivery, acceptance, and exceptions.

Administration
PT

Partner Shop Training & Brand Standards

Document personnel training before a participating shop independently sells, installs, warrants, or markets program products.

Employee
EA

Employment Application

Full job application covering availability, experience, qualifications, references, and applicant certification.

Employee
OL

Offer Letter & Compensation Terms

Document position, pay, schedule, contingencies, benefits eligibility, and acceptance.

Employee
EC

Emergency Contact Information

Maintain limited emergency-contact and optional emergency-response information.

Employee
DD

Payroll Direct Deposit Authorization

Authorize payroll deposits and corrections with secure handling instructions.

Employee
HA

Employee Handbook Acknowledgment

Record receipt, responsibility to ask questions, policy reporting duties, and handbook status.

Employee
ST

Shop Safety & PPE Training Record

Detailed initial or refresher safety training and competency acknowledgment.

Safety
HC

Hazard Communication & SDS Training

Document chemical hazard, labeling, SDS, PPE, spill, and emergency training.

Safety
LT

Vehicle Lift Operator Authorization

Equipment-specific lift training, hands-on evaluation, restrictions, and authorization.

Safety
TE

Tire Changer, Balancer & Inflation Training

Hands-on qualification for tire service equipment and inflation hazards.

Safety
DA

Driver Authorization & MVR Consent

Authorize job-related driving, license verification, motor-vehicle records, and safe-driving duties.

Employee
PI

Company Property Issuance & Return

Track keys, uniforms, tools, devices, cards, credentials, condition, and return.

Employee
PT

POS, Work Order, Privacy & Customer Service Training

Qualify employees on estimates, authorizations, payments, records, privacy, and customer communication.

Employee
CA

Coaching & Corrective Action Record

Fact-based coaching, expectations, employee response, follow-up, and acknowledgment.

Employee
ES

Employee Separation Checklist

Document final work, property, access, pay, records, and required notices.

Employee
TR

Tire Sale, DOT Registration & Customer Delivery

Capture tire identification, purchaser data, installation, warranty delivery, and maintenance guidance.

Service
MR

Tire Rotation & Maintenance Record

Maintain the installation, pressure, rotation, alignment, tread, and service history needed for warranty support.

Service
WI

Hankook Warranty Inspection Worksheet

Dealer inspection worksheet for claim eligibility, exclusions, evidence, maintenance, and submission readiness.

Service
CL

Shop Cleaning & Housekeeping Checklist

Document assigned cleaning, waste, spill, customer-area, and end-of-shift housekeeping tasks.

Safety
EX

Operational Issue Escalation

Route customer, safety, equipment, inventory, employee, privacy, and warranty issues to the right decision-maker.

Administration
IC

Inventory Cycle Count & Variance

Verify physical stock, compare system quantities, investigate variances, and approve adjustments.

Administration
RD

Roadside Dispatch & Service Ticket

Control the roadside call from intake and authorization through scene safety, tire service, payment, and release.

Service
RS

Roadside Scene Safety Assessment

Require a stop-work decision before service where traffic, weather, grade, visibility, violence, fire, or vehicle instability cannot be controlled.

Safety
RV

Roadside Service Vehicle Daily Inspection

Verify the mobile unit, warning equipment, PPE, tools, power, inventory, communications, and documents before dispatch.

Safety
AR

Equipment Asset Register & Service Plan

Create the controlled record for shop and roadside equipment, manuals, inspections, maintenance, calibration, and qualification.

Administration
PM

Equipment Preventive Maintenance & Calibration

Document inspection, service, calibration, parts, test results, restrictions, and return to service.

Administration
OS

Equipment Defect & Out-of-Service Log

Immediately isolate defective equipment, notify management, preserve facts, and control repair and return to service.

Safety
DI

Vehicle Drop-Off & Intake

Document customer authorization, vehicle condition, requested service, and belongings.

Customer
WC

Tire Warranty Claim

Capture product, installation, inspection, and claim details for manufacturer review.

Service
CC

Customer Complaint & Resolution

Track concerns from first contact through investigation, corrective action, and closure.

Customer
QC

Tire Installation Quality Check

Final verification of fitment, torque, inflation, sensors, and vehicle release.

Service
EO

Employee Onboarding Checklist

Track hiring documents, training, issued property, and policy acknowledgments.

Employee
DT

Drug & Alcohol Test Authorization

Document lawful authorization, test reason, collection details, and confidential routing.

Employee
IR

Safety Incident & Injury Report

Record workplace incidents, immediate response, witnesses, and corrective actions.

Safety
RR

Return, Refund & Adjustment

Authorize returns, refunds, credits, discounts, and goodwill adjustments.

Customer
PO

Vendor Purchase Order

Create an approved purchase record for tires, parts, supplies, and services.

Administration
OC

Daily Opening & Closing Checklist

Document facility, cash, equipment, security, and housekeeping checks each day.

Administration
CR

Daily Cash-Out & Payment Reconciliation

Reconcile POS sales, payment methods, cash drawer, refunds, deposits, and unresolved differences before closing.

Administration
RS

Reasonable Suspicion Observation

Confidential, objective documentation for trained managers under an approved testing policy.

Safety
VD

Vehicle Damage Report

Document alleged or observed vehicle damage, evidence, investigation, and disposition.

Service
POLICIES & PROCEDURES

Shop playbook

Practical starting templates for consistent daily operations.

Template v1.0 - accountant review recommended · Review date: __________
DMV TIRE DEPOT POLICY

Financial Controls & P&L Review

Creates a repeatable process for accurate sales, inventory, cash, payroll, expense, and management reporting.

Separation of duties

Where staffing permits, the person approving purchasing, refunds, payroll changes, inventory adjustments, or vendor setup should not be the only person recording and reconciling the same transaction.

Daily controls

  1. Close and reconcile POS batches, payment processors, cash, deposits, refunds, discounts, and voids.
  2. Record every inventory receipt, sale, return, transfer, warranty hold, scrap, and approved adjustment.
  3. Investigate out-of-balance amounts and preserve supporting records before the period closes.

Monthly close

  1. Reconcile bank, card, financing, payroll, vendor, tax, inventory, and fixed-asset records.
  2. Review revenue by tire, labor, fee, channel, salesperson, and location; review gross profit by product family and channel.
  3. Review expenses, cash flow, debt, inventory aging/turns, warranty, returns, discounts, marketing attribution, and budget variance.
  4. Complete the Monthly P&L & Management Review and assign corrective actions.

External reporting

Clearly label actual, forecast, budget, pro forma, and unaudited amounts. Do not send example dashboard numbers to a manufacturer, lender, investor, grant agency, or tax authority as actual results.

Approval

Approved by: ____________________    Effective date: ____________________

LOCAL RECORDS

Saved drafts

Continue forms saved on this device. Export records regularly for permanent storage.

0 records
RecordForm typeUpdatedStatus
No saved records

Open a form and select “Save draft” to create your first record.

FINANCIAL OPERATING MODEL

Business & P&L

Editable planning assumptions, transaction controls, growth gates, and funding readiness.

Planning values, not accounting records.Replace every example amount with verified POS, bank, payroll, inventory, tax, and bookkeeping data before sharing externally.
ATTACHED OPERATIONS WORKBOOK

2024–2026 planning history

Download source workbook
Workbook-supplied, unaudited figures.The workbook uses assumptions and formula-generated daily logs. Reconcile to POS, deposits, tax returns, payroll, inventory, and bookkeeping before external use.
REVENUE & OPERATING PROFIT

Period comparison

TIRE VOLUME

New and used units

MONTHLY ASSUMPTIONS

Profit & loss model

CALCULATED VIEW

Planning P&L

CONTROLLED PROCESS

How every sale is handled

01Need & fitment

Confirm vehicle, usage, size, load/speed requirements, budget, and customer priorities.

02Quote & disclose

Itemize tire, labor, fees, tax, availability, warranty source, rebate terms, and expected completion.

03Authorize

Obtain customer approval before ordering or adding work. Record changes and do-not-exceed limits.

04Receive & install

Verify SKU/DOT, fitment, condition, work order, torque, pressure, TPMS, and quality control.

05Settle transaction

Review invoice, collect approved payment, issue receipt, register tires, and explain maintenance.

06Retain & follow up

Store records, invite review, schedule rotation, track attribution, and resolve complaints or warranty issues.

GROWTH PLAN

Expansion roadmap

FUNDING READINESS

Grant and capital pipeline

CONTROLLED GROWTH

Marketing & AI studio

Plan campaigns, route brand claims for approval, and turn inventory data into sales actions.

COMMERCE STACK

Shopify → Merchant Center → Google AI surfaces

One accurate catalog powers local inventory pages, free listings, Shopping ads, AI discovery, and future agentic checkout experiences.

Shopify catalogGoogle & YouTubeMerchant CenterSearch / Gemini
SALES INTELLIGENCE

Explainable recommendation engine

Uses this portal’s inventory and planning assumptions. It does not call Google, Gemini, Shopify, or a third-party AI service.

Select “Generate sales plan” to analyze stock, margin assumptions, online share, and campaign readiness.

GOOGLE / SHOPIFY READINESS

Launch checklist

BRAND GOVERNANCE

Marketing material approvals

CampaignBrand / channelClaim & budgetStatus
Must be approved

Logos, product claims, warranty language, rebates, co-op funds, manufacturer comparisons, dealer status, and any statement suggesting Hankook endorsement.

Must be accurate

Price, availability, fitment, installation timing, tax/fees, terms, inventory, landing pages, images, shipping/pickup, and return policy.

AI disclosure

Review AI-created copy and images, preserve source facts, avoid fabricated reviews or claims, and use Google’s required AI-content attributes and metadata where applicable.

HANKOOK / DISTRIBUTOR REVIEW VIEW

A transparent plan
to earn the partnership.

This workspace separates verified results from forecasts and demonstrates how DMV Tire Depot intends to protect the brand, customer, warranty process, and inventory investment.

0%planning readiness
Pre-partnership baseline:Hankook revenue and unit sales currently start at $0 / 0. All 30-day Hankook volume is a proposed target and will be reported separately from existing all-brand and used-tire operations.
CURRENT OPERATING CAPACITY

Assets already in place

PARTNER PRESENTATION

Why Hankook, and how DMV Tire Depot will operate

VERIFIED DEMAND CONTEXT

Why replacement-tire demand exists

These figures establish market scale, not DMV Tire Depot sales. Every external presentation should retain the source, year, geography, and methodology.

BASELINE & TARGET DISCLOSURE

What is current versus proposed

FIRST 30 DAYS

Aggressive Hankook activation plan

INDEPENDENT-SHOP PROGRAM

Dealer support and proposed incentives

WHY DMV TIRE DEPOT

Partner commitment

  • Document every sale, DOT/TIN, fitment, torque, inflation, maintenance, and warranty interaction.
  • Use trained employees and equipment-specific qualification before independent work.
  • Keep manufacturer claims and marketing materials in an approval workflow.
  • Report inventory, sell-through, warranty trends, customer satisfaction, and campaign performance without mixing forecasts with actuals.
  • Build premium Hankook, EV iON, SUV/light-truck Dynapro, and value Laufenn demand through accurate local digital commerce.
30-DAY ACTIVATION PLAN

Proposed launch sequence

Week 1: approve terms, focused opening assortment, prices, training, warranty route, brand rules, and channel targets.

Weeks 2–3: convert existing used-tire demand, activate roadside/mobile, target rideshare and EV drivers, recruit qualified shops, and launch approved digital campaigns.

Week 4: intensify dealer and fleet follow-up, replenish proven sizes, calculate incentive eligibility, and report actual units against the 1,000-unit target.

LOCAL MARKET LANDSCAPE

Publicly verified shop sample

Not represented as a complete shop census. The supplied outside assessment reports a 110-shop research pass, but its dated roster and underlying evidence must be attached and checked before that number is used with Hankook. The table below contains a smaller public-source sample for market orientation.
BusinessLocationOperating modelMarket signalSource
WHOLESALE NETWORK CONTROLS

Forms that make the plan operational

ASSORTMENT WORKBENCH

Hankook & Laufenn size-planning catalog

This assortment workbench is a broad scenario modeled at 24 units per size for comparison only. Those quantities are not current DMV Tire Depot inventory, an official distributor order, an exact manufacturer SKU list, or a purchase recommendation. Current Hankook baseline remains $0 / 0 units. Verify product, load/speed rating, UPC/SKU, cost, eligibility, opening quantity, and local demand before approval.

DMV TIREPARTNER REVIEW
Hankook ReviewerRead-only demo access
DMV TIRE DEPOT × HANKOOK

Existing capacity.
New-tire growth plan.

A pre-partnership transparency workspace showing the current tire operation, the $0 Hankook baseline, facility and mobile assets, the shift from used to new tire sales, and how Eyuel Birhanu proposes to lead sales and regional shop partnerships.

READ ONLYNo employee or customer records
Clean Hankook starting point:$0 revenue and 0 Hankook units before partnership activation. Existing business figures and future Hankook results are kept separate.
ACCOUNTABLE LEAD

Eyuel Birhanu

Proposed Business Expansion and Partnership Manager responsible for Hankook sell-through, independent-shop recruitment, rideshare/fleet growth, training, brand controls, reporting, and escalation.

OPERATING MODEL

Retail + roadside + wholesale hub

DMV Tire Depot serves consumers directly, operates equipped roadside service, maintains qualified in-shop tire technicians, and proposes an evidence-controlled network for independent shops.

PHYSICAL & SALES CAPABILITY

What already exists

EVIDENCE STANDARD

What is verified versus proposed

Baseline and targets, not audited financial statements.Management-provided current figures require POS, invoice, inventory-count, and accounting support during diligence. Hankook starts at $0.
DEALER INCENTIVE ROADMAP

Reward paid, compliant sell-through

DIGITAL COMMERCE

Shopify, Google and measurable local demand

Accurate catalog

Verified SKU, size, fitment, price, inventory, pickup, installation, warranty, and return data.

Demand capture

Local pages, Merchant Center, Google listings and ads, booking, calls, fleet outreach, and approved campaigns.

Partner reporting

Units, gross profit, labor attachment, inventory aging, warranty, returns, marketing attribution, and reorder recommendations.